Job Description
Do you enjoy working within a talented team to provide top level customer service? Do you want to continually grow in your career? Then WC Rouse & Son, Inc. is just for you. WC Rouse & Son, Inc. is currently seeking driven & dedicated Area Manager for our Columbia South Carolina Office. This position will be based out of our Columbia, South Carolina office - your residence within SC is flexible.
Area Manager Duties & Responsibilities:
- Responsible for all facets of the office as part of the company strategy
- Put each of our team members in the best position to be successful
- Take ownership of the South Carolina office performance for Revenue generation and Bottom Line performance
- Promote a substantial sense of teamwork and comradery
- Foster & support communication with all WCR offices.
- Nurture and develop relationships with existing and potential customers, contractors, and engineers
- Sell service and equipment to existing and potential customers
- Support all facets of Sales and Service in the South Carolina Office.
- Oversee the continuing education (training) program for the office – sales & service
- Facilitate and promote Lead Generation
- Participate in regional business-to-business functions.
- Support and/or assist with quotation/application process.
- Proposal generation for large/complex projects (equipment & field services)
- RFQ Generator/ Negotiator for Manufacturer/Vendor proposals
- Continuously logging and maintaining activities and opportunities in our CRM (Salesforce)
- Hand leads off to Sales and Service, as needed
- Coordinate Sales Activities with Sales Reps to ensure efficiency and territory coverage
- Maintaining relevant opportunity and job information in cloud-based file storage solution
- Annual performance review of Direct Reports
- Management of office and sales personnel including basic conflict resolution and discipline in accordance with company’s handbook and Core Values
- Participate in quarterly and annual strategic planning sessions
- Exemplify company Core Values and Purpose to other employees and customers
- Able to obtain and maintain a contractors license, in good standing, in their Branch’s state
Key Outcomes:
- Customer Retention at 90%+
- Exceed Branch Quote Volume Target
- Exceed Branch Revenue Target
- Exceed Branch Gross Margin Target
- Maintain Branch Service Tech Utilization Targets
Benefits:
- Competitive pay, commensurate with experience and capabilities
- Full benefits package; company health insurance plan (options for health, vision, dental, and life) and 401k with matching
- Company car, cell phone, computer, and tablet
- Growth in income and expertise potential
Qualifications:
- Bachelor's Degree or 5+ years equal industry (Commercial/Industrial Boiler, HVAC, Mechanical Contracting) related experience
- Mechanical or similar Engineering Degree a plus
- 5+ Years' Sales Experience
- Experience selling Industrial/Commercial HVAC/Steam Equipment a plus
- Management Experience, 3+ years, preferably overseeing a company/department with $3M+ in revenue and P&L responsibility
- Strong experience with Microsoft Office products and Salesforce CRM a plus
- Desire to succeed and be a part of our family, especially long term
- Valid Driver’s License
- “Customer-first” attitude
Direct Reports:
- Service Manager
- Office Personnel
- Sales Reps (Co-report to President)
Reports to:
About Us:
W.C. Rouse and Son, Inc. is a 70-year-old, Boiler Room Equipment and Services provider for North and South Carolina. We are a manufacturers' representative and have a very broad product offering, encompassing all major types of boilers, commercial/industrial water heaters, boiler room heat recovery equipment and more. We believe on helping customers select the best type of equipment to meet their specific challenge. Our mission is to leave every boiler room better than we found it.
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- West Columbia, SC 29172: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Experience:
- Commercial/Industrial Boiler, HVAC, Mechanical Contracting: 5 years (Required)
- Mechanical Equipment Sales: 5 years (Preferred)
Work Location: In person