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Location: The Speechmark, London (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (Part time and Job Shares considered)

We innovate, invent and continuously improve, Vodafone UK Digital works within the heart of our business. Empowering Vodafone’s mission of being a digital-first company is in everything we do.

What will you be doing?

You will be an integral part of the Digital operating model for Consumer UK and Enterprise. You will support and drive the performance of digital platforms and embed digital approaches to marketing and communications.

You will be supporting platform development, managing the existing platform performance aswell as evolving the channel. You will support development and manage the lifecycle of digital services working closely with key senior stakeholders including Journey Owners in order to understand, manage and ensure the platform is configured to meet business needs.

You will be a source of subject matter technical expertise in relation to your digital platform ownership and you will support advise and guide a variety of internal stakeholders during various stages of channel management to ensure successful testing, implementation, sales, and operational support are achieved prior to optimisation or launch.

You will be responsible for idea generation and performance and capability of your platform whilst also comparing other competitors platform performance in the market and working with Technology teams and other stakeholders to research and evaluate new technologies, industry trends, and best practices highlighting capabilities, enhancements, benefits, ROI estimates, transition proposals, risk and resource estimates in preparation to gain sponsorship and approval to evolve our service.

You will act as an important interface into delivery teams and Service Design and UX teams to ensure our journeys, processes and product is best in class for launch. You will also provide subject matter expertise to Journey Owner/segments or Service Designers to discuss and agree strategic initiatives, whilst also being responsible for the existing and future digital platform performance, profitability, customer experience.

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Who are we looking for?

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  Experience in product management, digital channel management,or digital applications
• Previous experience in software development and platform management
• Digital platform Ownership
• Experience of driving strategy and delivery in a digital environment
• Previous experience and exposure working in large complex organisations
• Strong Commercial knowledge
• Experience of working in matrixed, agile environments

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

What’s in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.