Job Description
Company Overview | Close Up’s mission is to inform, inspire, and empower young people to exercise the rights and accept the responsibilities of citizens in a democracy. As a nonprofit/nonpartisan leader in civic education since 1971, we believe that a strong democracy requires active and informed participation by all citizens; therefore, we seek to reach participants of every race, creed, geographical community, socioeconomic level, and academic standing.
Job Summary:
Close Up is seeking a responsible, organized and customer service-oriented individual to perform a variety of administrative tasks to support our transportation operation. Duties will involve finalizing travel plans for our participants, preparing reports such as bus orders for our ground operation, proofing airline itineraries, maintaining appropriate filing and data entry. The position will also assist in problem solving logistical issues during our weekday operation and offer customer service support. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using all Microsoft 365 applications and office equipment.
Hours:
Monday, Tuesday & Friday: 10:00AM-6:00PM
Wednesday & Thursday: 12:00PM-8:00PM
Essential Duties & Responsibilities:
· Weekly administrative duties assisting with various projects related to the transportation operation
· Completing administrative and clerical tasks to meet weekly deadlines
· Preparing, proofing and editing spreadsheets, reports, and emails
· Weekday on-call support for airport/hotel emergencies
· Assisting with customer service phone calls
· Communicate logistical changes with assigned weekend operation staff
· Assist with special projects throughout the program year
· Provide weekly office support for weekday transportation group’s arrivals and departures
· Assist with re-accommodation for emergency transportation issues; rebooking cancelled participants, securing vehicles for ground transportation and staff assignments at the airport
· Provide customer service to group chaperones for travel disruptions and or cancellations /travel emergencies
· Interact with internal departments/Close Up employees to ensure open line of communication throughout the weekend operation.
Qualifications:
Proven experience as an office administrator, office assistant or relevant role.
Outstanding communication and interpersonal abilities.
Excellent organizational and leadership skills.
Familiarity with office management procedures and basic office skills.
Knowledge of the airline and hospitality industry preferred, but not required.
Education and/or Experience:
High school diploma or equivalent
To_ apply, upload a cover letter describing why this position is the right fit for your skills and experience, along with your resume._
No phone calls or recruiters, please.
The Close Up Foundation is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Arlington, VA 22203: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you willing to undergo a background check, in accordance with local, state, and federal laws?
Work Location: In person